Service and Repairs

We offer a comprehensive after-sales service and repairs programme designed to keep your critical power equipment in optimal condition.

We understand that maintaining your generator is just as important as purchasing and installing it. We offer a comprehensive after-sales service programme designed to keep your critical power equipment in optimal condition. Our team of qualified and experienced staff ensures that your generators receive the critical care they need.

Structured Servicing Schedules

Our structured servicing schedules are tailored to suit your specific application, ensuring your generator operates efficiently and reliably. Our servicing programmes include:

• Major and Minor Service Programmes: Customised to meet the unique needs of your equipment. Whether it’s a routine check-up or a more extensive overhaul, our team is equipped to handle it all.
• Documentation: Detailed records of all servicing activities for transparency and compliance. We provide comprehensive documentation to keep you informed about the condition and maintenance history of your generator.
• 3 or 5 Year Servicing Agreements: Flexible servicing agreements to suit your long-term maintenance needs. These agreements are designed to ensure that your generator will be regularly maintained by professionals.

Comprehensive Services

Our range of services is designed to cover all aspects of generator maintenance and repair, ensuring your equipment remains in top condition. Our services include:

• Load Testing: Typically conducted over 1-4 hours to ensure your generator can handle its intended load. Load testing is crucial to verify that your generator can perform under real-world conditions.
• Emergency Simulation (Black Start): Testing your generator’s ability to start and operate during a power outage. This ensures that your generator will be ready to provide power when you need it most.
• Specialised Electrical Work: Including alternator testing and control systems testing to ensure all components are functioning correctly. Our team is skilled in diagnosing and repairing electrical issues to keep your generator running smoothly.
• Oil and Fuel Analysis: Regular analysis to detect potential issues and maintain optimal performance. By monitoring the quality of your oil and fuel, we can prevent problems before they arise and extend the life of your generator.